Privacy Policy

Last updated: June 2, 2026

Rosetta's Home & Care Services respects your privacy. This policy explains what information we collect, how we use it, and your choices when you contact us through our website, phone, email, or chat widget.

Information we collect

When you contact us, we may collect your name, phone number, email address, address or service location, preferred contact time, and general information about the home care support you are requesting. Please do not submit medical records, diagnoses, Social Security numbers, payment card numbers, or emergency medical information through the website chat.

How we use information

  • To respond to your inquiry and provide care-service information.
  • To schedule or coordinate a consultation or follow-up.
  • To maintain business records and improve our communication process.
  • To send calls, emails, or text messages only as permitted and based on the consent you provide.

SMS and text messaging consent

If you provide your phone number and opt in through the website chat widget, you agree to receive calls and text messages from Rosetta's Home & Care Services about your inquiry. Message and data rates may apply. Message frequency varies. Consent is not a condition of purchase or service. You can opt out at any time by replying STOP, and reply HELP for help.

No sale or sharing of mobile information

We do not sell, rent, or share mobile phone numbers, SMS consent, or text-message opt-in information with third parties for their own marketing or promotional purposes. We may share information only with service providers that help us operate our website, communications, scheduling, CRM, or business systems, and only as needed to provide those services.

Service providers

We may use third-party platforms for hosting, website chat, phone, email, scheduling, and workflow automation. These providers process information on our behalf according to their own privacy and security practices.

Your choices

You may request access to, correction of, or deletion of your information by contacting us. You may opt out of text messages at any time by replying STOP.

Contact

Questions about this policy can be sent to admin@rosettahc.com or by calling (972) 878-7440.